FAQs

Leather can be damaged by exposure to extreme heat, sunlight or moisture. Ideally you should keep your bag in a fabric dust bag and then store it in a cool, dry, dark place. Leave plenty of space around the bag and wrap buckles and zippers to prevent them marking the bag. You may wish to stuff the bag with acid free paper in order to maintain its shape. 

Empty your bag and remove loose dirt with a soft brush, a lint roller or the brush attachment of a vacuum cleaner. Use either a specialist leather cleaner or a small quantity of warm soapy water and gently wipe the bag with a soft cloth. If you are using soapy water, towel dry the bag immediately. Never saturate leather with water and never apply chemical cleaners. Depending on the conditions to which it is exposed, leather will dry out over time and its fibres become brittle and crack. To prevent this, you need to replace the leather’s oils after cleaning.

Use a conditioner which is an emulsion of natural oils and waxes and which is easily absorbed into the leather. The application of beeswax will help waterproof the leather.

You should avoid getting a leather bag wet. A good quality leather bag will not be affected by a rain shower, but you should never allow your bag to become saturated with water. If your bag does become very wet you should stuff it with paper towel, not newspaper because the ink may mark the lining, and replace it as it becomes saturated. Dry the bag in warm conditions but do not use high heat such as a hairdryer or tumble dryer. When the bag is dry, replenish the oils which have been washed out by using a conditioner.

Massage lotion or oil into your hand and wrist. Make sure to relax your hand muscles. Now slide the bracelet off of your wrist while gently twisting the band.

Step 1: Measure your wrist just below the wrist bone, where one would normally wear a bracelet, with a flexible measuring tape or a strip of paper.

Step 2: If you are using a plain strip of paper, then measure that paper strip with a ruler to determine your wrist size.

Step 3: Add 1/4 inch to 1 inch (average is 1/2 inch) to your wrist size, depending on whether you would like a snug, comfort, or loose fit. This is the ideal bracelet length for you.

You are not able to change or cancel your order prior to delivery once it has been confirmed.
If you have any questions please contact one of our team members.

All orders are sent within 24-48 hours; if any longer delay we will be in touch with you. Shipping times differ slightly depending on the destination or country in which you place your order.

No unfortunately we don't offer free shipping. Keep an eye out for special shipping promotions that occur randomly.

All orders are shipped using Australia Post and are therefore subject to their pricing guidelines. Shipping costs depend on size, weight and location. 

Please place your order on our website. It is easy but If you have any questions please call during business hours to discuss with one of our friendly staff.